Customer Success START

Teachers:

Lectícia Chaves
Leandro Demari
João Lucas Alves



Trail CS

ONLINE COURSE  RECORDED
6 months access

About the course

Understand exactly what Customer Success is, what it is not and learn a little about the routine of a professional in the area. It is in fact an introduction to the subject, but already with good practices to boost your career.

Target public

  • After-sales professionals
  • Customer service professionals
  • Professionals who are working in companies transitioning to the Customer Success methodology
  • Project Analysts and Managers
  • Customer Support Professionals
  • Other professionals who are seeking to work in one of the fastest growing areas offering opportunities

Our team of Customer Success Start professionals:

LECTÍCIA CHAVES

TEACHER

LEANDRO DEMARI

TEACHER

JOÃO LUCAS FARIA ALVES

TEACHER

R$ 389.00

10% discount* for students from affiliated companies and SEDA students

*discounts cannot be combined with other discounts

Courses can be paid in installments by credit card in up to 12 installments**
**Installments with interest added.

You might like

Programa Customizado

– What is it and what is it not, myths and concepts.

– Customer Success, Customer Experience and Customer Effort: how they differ and complement each other

– Skills and competences

– Tips for being a good professional

– Professional profile

– Customer Success day to day

– Types of Portfolio (segmentation and contact)

– Customer Success Operations

– Customer Data

– Customer Marketing

6 hours certification

Learn in practice with real cases as steps in the construction of a customer success strategy.

Course Benefits:
PHP Code Snippets Powered By : XYZScripts.com