Who we are

The SEDA group was founded in Ireland in 2009, when the group’s first company was created – SEDA College. Capitalizing on its strengths and experience in international education, the group now has more than nine companies with national and international recognition that are expanding at the national and international level, building a global client base and attracting students from all over the world.

Our strategy is to apply our developed expertise, skills and knowledge in education, helping our students to achieve success.

We recognize Dublin’s position as a hub for global business and high-quality university education.

SEDA Executive Education

Seda Executive Education works with a focus on the development of the corporate public. Headquartered in Europe, SEDA successfully undertook the first MBA in CX in Brazil. It currently has short-term, extension and MBA courses, with expertise in the areas of CX – Customer Experience and CS – Customer Success, having certified more than 800 professionals in the last year.

The First and Best MBA of CX in Brazil

When Seda Executive Education started the venture in Brazil, the objective was not to compete and be another college or school of executive education offering MBA courses or short courses. Based on our mission and experience as an educational group, we arrived to make a difference through excellence not only in quality, but also in the delivery of a differentiated product that took into account the needs of students and professors, and that precisely met the market demand.

Methodology based on six of the CX pillars – which are the “core competences” validated by the CXPA (Global Association of CX Professionals) + one pillar, which is the EX- Employee Experience, which we consider essential to complete a good experience with excellence CX delivery. The professors are outstanding professionals in the market with a high level of experience and who live the challenges of the profession on a daily basis.

+ Complementary disciplines that support both the “core competences”, as well as the complete training of a good CX manager Seda’s Commitment in relation to the delivery and quality of training for our students

In all modules, there are a series of activities and practical exercises, which are always performed during the class, and under the supervision of the professors.

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