Customer Success Manager

A course to demystify the complexity of CS

Learn how to structure, start or restart a Customer Success area. We will present the day-to-day of CSM and how to act in the challenges of showing that investment in CS will bring and increase the profitability of the operation.


Lectícia Chaves
Leandro Demari
Bruno Scott

Live and online classes

Trail CS

About the course

Course aimed at those who want to
to stand out as a Customer Success administrator, executive and
improving their knowledge
and using tools to
to work preventively in the
daily routine of a Customer Success
Manager, of customer
portfolio managers.
This course brings all the necessary vision for professionals who have not yet had contact with the methodology, and who want to understand what it is, as well as its importance and how it works in a business.

Target public

Our team of Customer Success
Manager Professionals:







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Customized Program Download

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Programa Customizado

Introduction to Success Management

Data Science applied to Customer Success

Customer Success Tools

The day-to-day of the CSM

Management and Career

15 hour certification

Learn in practice with real cases as
steps in the construction of a
customer success strategy.

Course Benefits:

Whatsapp SEDA

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