Learn how to structure, start or restart a Customer Success area. We will present the day-to-day of CSM and how to act in the challenges of showing that investment in CS will bring and increase the profitability of the operation.
Live and online classes
About the course
Course aimed at those who want to
to stand out as a Customer Success administrator, executive and
improving their knowledge
and using tools to
to work preventively in the
daily routine of a Customer Success
Manager, of customer
This course brings all the necessary vision for professionals who have not yet had contact with the methodology, and who want to understand what it is, as well as its importance and how it works in a business.
Professionals who are working in companies transitioning to the Customer Success methodology
Project Analysts and Managers
Customer Support Professionals
Other professionals who are seeking to work in one of the fastest growing areas offering opportunities
Our team of Customer Success
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