– 1st MBA in Customer Experience in Brazil;
– Professors that are a reference in the market;
– Featured Customer Experience and Customer Success courses;
– Focus on delivery quality;
– SEDA Executive Education is the only company in Brazil certified as a Recognized training provider – CXPA Customer Experience Professionals Association.
Course / Customer Success Manager
Stand out as a Customer Success Manager in an easy-to-apply course, with classes with experts in the CS market and nominated for the TOP 100 Customer Success Strategists. You immediately learn and put into practice what you have learned, and receive feedback from professors during classes.
Course/ CS to leaders
Be a protagonist of changes with SEDA’s Advanced CS course! Learn the flight plan on how to migrate from the traditional Aftermarket model to the CS model, and much more!
Course/ CX SPECIALIST
Understand how to map a journey, create a customer-centric culture, as well as how to measure the experience so that the strategy has practical results.
Course / MBA CX 380h
Learn the six skills of a Customer Experience professional, plus a bonus, with the course recognized by CXPA as a Recognized Training Provider.
Online Classes given by the greatest experts in the market, recognized in their areas of expertise.
The student will receive the certifications SEDA Executive Education and ESUP Escola Superior de Negócios (Superior School of Business).
Our goal is to provide a memorable customer service experience.
Solve your doubts with our team of experts
Material developed to train professionals with the best quality on the market!
Access your course from your home or anywhere with internet!
We aim to train professionals in customer experience who have a full understanding of the methodology that involves this business strategy, and are able to put into practice everything they learned in the course immediately.
The main differential of this program is to provide a memorable customer service experience.
GENERAL ACADEMIC COORDINATION
COORDINATION CS
O MBA GLOBAL da SEDA Education é uma experiência inovadora, tem me direcionado a novos caminhos e ideias
Estou com grande expectativa para o curso. Gostei muito da bagagem dos professores, todos com mais de 20 anos no mercado e com extenso currículo acadêmico. Tenho certeza que contribuirão muito ao que estou procurando.
Meu objetivo final é poder ter base concreta para mostrar o que é necessário mudar, o que precisa ser melhorado, para enfrentar o mercado e atingir o sucesso.
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